Spyder Tech Web Design's Frequently Asked Questions

Are there any initial consulting fees?

All initial consultations are free of charge.

How do I get started building a website with Spyder Tech?

Go to our Service Request Form under Contact Us. By filling out a service request we can get a better idea about what your needs are and how we can help you.

What are the fees associated with the project proposal and estimate?

The initial project proposal and estimate are entirely free.

Once the project gets underway, how do I keep track of its progress?

In most cases we will be able to upload a copy of your website onto our web host in a secure location for you to view. From there you can see your website come together.

Does Spyder Tech Web Design require an initial deposit?

We require 25% of the cost of the project as an initial deposit. In cases where the website is a larger scale project, milestones will be placed where we reserve the right to ask for additional payments to be made before the project is completed. The rest of the payment is due 10 days after the project’s completion.

How does my company keep in contact with Spyder Tech?

We are available through e-mail and phone during regular business hours.

What is the importance of keyword research and analysis?

By researching keywords, our company can increase traffic to your site, target a specific audience and get you more quality leads.

Does Spyder Tech provide monthly reporting for keyword research and analysis?

Unfortunately at the moment we do not. We do not have a full time optimization team. However, we can certainly get your website on the right track when we build it for you and help you find the best way to reach your target audience.

How can competitive business analysis help my company?

By researching your industry’s competitors, our staff can improve your company’s business strategy to help you gain a boost above your competition.

Does Spyder Tech provide logo design and company branding?

We certainly do. We can easily create a logo and theme for your website to help you identify yourself on the web. More information about this service is located on our Logos & Branding page.

Does Spyder Tech work with start-up companies?

Yes we do. In fact, that tends to be our specialty. If you want to put together a small business then there are a number of services we can offer besides just getting you a website. We can create logos, design letterheads and business cards, as well as create ads to get traffic to your site.

Does Spyder Tech Web Design provide web site hosting?

We offer a variety of web hosting options, from affordable to everything you would ever need. More information about our web hosting services can be found on our Web Hosting page.

Does Spyder Tech Web Design provide backup for website hosting?

Our company does daily backups of all our websites within our maintenance packages.

At what point will we be able to view our web site?

After the framework for the site is complete you will be able to view the front page of your site.

Does Spyder Tech write content or edit content on websites?

If you need content written, our staff is trained not only in writing good content, but also in technical copyrighting which allows the content of your website to be search engine optimized, making the content more searchable.

We already have content on our old website. Can you transfer the data over to the new site?

We cartainly can. All we require are the usernames and passwords needed to get into the back end of your web host. Know that we never share this information with anyone else and it is strictly used to help us in building your website.

What is the importance of using XHTML and compliant CSS Templates?

Being compliant with these codes ensures that your website is compliant with all browsers, minimize code to content ratio, and will let viewers know that you have a credible website.

Can Spyder Tech Web Design put an interactive map into our website?

We can integrate Google Maps into your website to help direct your customers to your business.

Can Spyder Tech Web Design help us to sell products online?

We provide a number of e-commerce solutions that will work for a variety of different businesses. We can also integrate your site with Google Checkout or Paypal for your customer’s convenience.

How will my company know how to maintain our website after the development is done?

We will give you the training you need to make changes to your site, wether it be through Dreamweaver or a CMS such as Wordpress. Also, our staff is always just one e-mail or phone call away. Our relationship continues beyond the web site development.

What are the advantages of a mailing list?

Mailing lists are useful tools to directly contact your consumers, providing information, like promotions and events. Visitors to your website can subscribe to your mailing list and we give you the tools to maintain your mailing list and import current lists as well.